Contact Technical Support

If you are experiencing a medical emergency, please dial 9-1-1 by phone

To help us answer your question faster, please tell us more about you and share your Partners Patient Gateway question.

Patient Gateway Support does not have access to billing information, and cannot assist with billing questions. If you have billing related questions, please call the phone number on your billing statement.

Please see additional contact information below.

Partners HealthCare617-726-3884
Boston Dermatology and Laser Center617-722-4100
Boston Eye Surgery and Laser Center - Boston508-534-7583
Boston Eye Surgery and Laser Center - Plymouth508-534-6027
Boston Eye Surgery and Laser Center - Cape Cod508-534-6027
Boston Health Care for Women Inc617-739-1151
Boston West Cardiology781-894-1199
Cape Cod Eye Surgery and Laser Center508-534-6027
Centre Dermatology and Aesthetic Medicine857-282-1300
Commonwealth Obstetrics and Gynecology855-871-7324
Commonwealth Radiology Associates617-726-4272
Dana-Farber Cancer Institute866-408-4669
Dermatology Consultants at Newton Wellesley617-969-0210
Edward Busick M.D.781-647-0855
Essex Neurological Associates978-532-8010
Eye Center of the North Shore978-599-1871
Family Care Associates781-235-1606
Gastroenterology Health Care617-969-1227
HandSurgery PC857-282-1100
Howard Goldberg M.D.781-598-4040
Krauss Dermatology781-416-3500
Levinson-Harris Medical Group857-282-1200
Martin Richler M.D.781-891-1447
Massachusetts Eye and Ear617-573-3135
Medical Associates of Greater Boston508-820-8383
Micro Surgical Eye Consultants978-531-4400
New England Ear Nose and Throat617-910-0368
New England Hematology Oncology617-658-6050
New England Orthopedic Specialists857-238-6367
Newton Wellesley Eye Associates617-964-1050x19
Newton Wellesley Dermatology781-237-4827
Newton Wellesley OB GYN617-332-2345
Newton Wellesley Urology PC617-643-1700
North End Waterfront Health Center617-643-8800
North Shore Cardiovascular Associates866-832-6946
Opthalmaic Consultants of Boston800-649-0733
Orthopedics New England508-655-0471
Pediatric Associates of Wellesley781-736-0040
Pediatric Health at Chestnut Hill617-244-6000
Plymouth Laser and Surgery Center508-534-6027
Professional Services617-724-7748
Putnoi Eye Care (Waltham)781-894-2020
Putnoi Eye Care (Wellesley)781-235-5100
Root Family Medicine508-465-3434
Saltzman Urology617-332-0116
Sanphy Podiatry Group781-596-0703
Wellesley Primary Care Medicine781-431-2345
Wellesley Womens Care617-965-4120
Xuan Zhang M.D.617-527-5528

Note: The billing function in Partners Patient Gateway is not available on all accounts.

Once you complete this form and click Next, the Technical Support phone number will display and you will receive a ticket number.